100% refund would only apply in the event of a serious family illness or death, backed up by doctor's certificate.
70% refund of the total amount due will only apply with 10 working days notice in writing prior to the event.
80% refund of the total amount due will apply for rain 5 working days notice in writing prior to the event.
There will be no refunds due to the Coronavirus epidemic/ Government issused lockdown.
Go Ape - South Africa will implement. Force Majeure.
All pre-paid deposits and full payments will be honoured via a change to a mutual suitable date.
Any deferments please just inform us 3 working days before so we can plan around the date change.
No penalty payable.